LëtzGo

Help and contact

LëtzGo delivers food from restaurants in Luxembourg. The LëtzGo app is for customers; LëtzGo Partner is for couriers.

Contact us

Write to us and a person will answer, usually within one working day.

support@lëtzgo.lu

Help inside the app

If you are signed in, the Support screen of either app lets you write to us about a specific order, with the order already attached.

Deleting your account

You can delete your account yourself, inside the app: open your account, then "Delete account". If you cannot sign in any more, email us from the address on the account and we will delete it for you. Deleting your account (customer or courier) removes your profile, addresses, saved devices, favourites, reviews, loyalty balance and support messages straight away. Your past orders and their financial records are kept for 7 years, as accounting law requires, with the link to you replaced by an anonymous reference.

Who we are

LËTZGO DELIVERY S.à r.l.
RCS Luxembourg B303568
VAT LU37336005

Legal documents